You can request a full refund for the course /courses up to 5 working days after confirmation that your purchase has been completed, provided the course has not started. Any request for withdrawal after 5 days following purchase, or once the course has started, if approved, will not be refunded. In such cases, the candidate can request to reschedule the date for the course opted. The time frame for reschedule should not exceed 30 days.
Courses that is not started or not scheduled will be refunded in full.
Saturdays, Sundays or India public holidays are not counted as “working days”.
Examination fee related to Universities or Global Certification is non-refundable. In any case the fee will not get refunded after purchase.
You can request a full refund for the course / courses up to 5 days after paying for access to a course or workshop provided your documents are not sent to either universities or companies, we are associated. Any request for refunds after five days following purchase, will not be accepted.
Akra Institute of Global Certification will process the refund due to you as soon as possible and, in any case, within 30 calendar days of the day on which you requested it.
While we make every effort to run courses as advertised, we reserve the right to change course content, assessment, dates and trainer/moderator. We also reserve the right to suspend any student who disrupts a course by his or her unacceptable behaviour.